RatingRadar

RATING RADAR

PRIVACY POLICY

Last updated: March 4, 2026

1. Introduction and Scope

Rating Radar ("Company", "we" or "our") places great importance on the privacy of our users. This Privacy Policy explains how personal data is collected, processed, stored and protected in relation to the Google review management platform ("Platform") offered through www.ratingradar.com.

This policy applies to all users, including individuals registered on the Platform, corporate customers and visitors. By accessing the Platform or using our services, you acknowledge that you have read and accepted this Privacy Policy.

2. Data Collected

2.1 Data Provided by the User

  • Name, surname and contact information (email address, phone number)
  • Company name, tax identification number and billing address
  • Username and password information
  • Settings and preference information within the Platform
  • Support requests and correspondence records

2.2 Automatically Collected Data

  • IP address, browser type and operating system
  • Platform usage statistics and session information
  • Data from cookies and similar tracking technologies
  • Business review data accessed through Google Maps API

2.3 Data Received from Third Parties

When a Google account connection is established, publicly available review and rating data from your business profile is transferred to the Platform. This data is used solely for the purpose of providing the service.

3. Purposes of Data Usage

The data we collect is processed for the following purposes:

  • Providing and managing Platform services
  • Creating user accounts and authentication
  • Billing and payment processing
  • Providing customer support services
  • Maintaining Platform security and integrity
  • Fulfilling legal obligations
  • Improving service quality and developing new features
  • Notifications regarding subscription and price changes

4. Data Sharing

Rating Radar does not share your personal data with third parties except in the following cases:

  • Cases where your explicit consent is given
  • Subcontractors and business partners required for service delivery (under confidentiality agreements)
  • Legal obligations, court orders or official authority requests
  • Company mergers, acquisitions or asset sale processes

Your data is never sold or rented to third parties for commercial purposes under any circumstances.

5. Data Security

Industry-standard technical and administrative measures are implemented to protect your personal data:

  • Encrypted data transmission with SSL/TLS protocol
  • Database-level encryption (AES-256)
  • Multi-factor authentication option
  • Regular security audits and penetration testing
  • Role-based access control

However, we would like to remind you that no data transmission over the internet or electronic storage is 100% secure. In case of a suspected security breach, you can immediately report to support@ratingradar.com.

6. Cookies

The Platform uses mandatory, functional and analytical cookies to improve service quality. Mandatory cookies are required for session management; you can manage other cookies from your browser settings. You can also update your cookie preferences from the Cookie Settings section on the Platform.

7. Data Retention Period

Your personal data is retained for the duration of the service relationship and subsequently for the period required under legal obligations. In case of an account deletion request, your data will be deleted from our systems within 30 days, except for legal retention requirements.

8. User Rights

Under the Turkish Personal Data Protection Law (KVKK) No. 6698 and related legislation, you have the following rights:

Learn whether your personal data is being processed

Request information about the processing if data has been processed

Learn the purpose of processing and whether data is used accordingly

Know the third parties to whom data is transferred domestically or abroad

Request correction of incomplete or inaccurate data

Request deletion or destruction of personal data

Object to analysis through automated systems

Request compensation for damages caused by unlawful processing

To exercise your rights, you can apply in writing to kvkk@ratingradar.com.

9. International Data Transfers

Your data may be transferred to servers abroad when necessary for service delivery. These transfers are carried out within the framework of KVKK Article 9 and the standard contractual clauses determined by the Personal Data Protection Board.

10. Policy Changes

This Privacy Policy may be updated from time to time. Significant changes will be communicated to users by sending notifications to your registered email address or by posting announcements on the Platform homepage. Continuing to use the Platform after the updated policy is published means you accept the changes.

11. Contact

For questions about the Privacy Policy:

Email:

support@ratingradar.com

Web:

www.ratingradar.com

Data Controller:

Rating Radar — KVKK Unit

This document was updated on March 4, 2026. © 2026 Rating Radar. All rights reserved.